Under 30 seconds from the moment the call is missed. The AI detects the unanswered call and fires the first SMS before the caller even sets their phone down.
No. RecaptureHQ runs entirely in the cloud. We provision a dedicated local number for your practice and connect it to your existing phone system in under 24 hours — no hardware or software to install.
RecaptureHQ handles only the calls your team misses — nights, lunch, busy hours. Your receptionist keeps doing their job; we fill the gaps. Most practices see 8–15 recovered bookings per month they would have otherwise lost.
Yes. You can upgrade, downgrade, or cancel any time from your billing portal — no phone calls, no penalties. If you cancel, you keep access until the end of your billing period.
The booking conversation collects appointment intent only — no medical records, diagnoses, or protected health information. SMS as a medium is not end-to-end encrypted, consistent with standard appointment reminders used across the healthcare industry.
Dental, medical, chiropractic, physical therapy, veterinary, legal, and any service business where appointments have significant value and missed calls mean lost revenue. If a booked appointment is worth $100 or more, RecaptureHQ pays for itself quickly.